Frequently Asked Questions
Everything you need to know about your Finisterre order.
What are your shipping options and delivery times?
We offer standard and express shipping worldwide. Standard domestic delivery typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I return or exchange an item?
We accept returns and exchanges within 30 days of purchase. Items must be in their original condition with tags attached. Simply visit our returns portal to generate a prepaid shipping label.
What payment methods do you accept?
Finisterre Official Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your products sustainably sourced?
Yes, we are committed to ethical fashion. We use organic cotton, recycled materials, and work exclusively with certified factories to ensure high quality and environmental responsibility.
Can I track my order after it has been shipped?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.